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General terms and conditions of use

DEFINITIONS

Please find here below the general terms and conditions of sale (hereinafter referred to as the “General Terms and Conditions” or “General Conditions”) of all the products offered by our company “PRINCESSES ETC…” on the e-commerce site hosted at the address: https://www.princesses-etc.com/ and on the twin websites https://www.princesses-etc.fr/ an https://www.princesses-etc.mc/
(hereinafter individually and collectively referred to, as the “Site”).

In accordance with the provisions of Law No. 1.383 of 02/08/2011 on Digital Economy, (amended) published in the Journal Officiel of the Principality of Monaco dated 12 August 2011, and in particular Article 6 of the said Law, supplemented by Sovereign Order No. 6.701 of 7 December 2017, these General Conditions determine the conditions for the validity, the execution and the conclusion of remote and electronic selling contracts that may be concluded through the Site.

“PRINCESSES ETC…” is a sole proprietorship (hereinafter referred to as “the Seller” or “PRINCESSES ETC…”) domiciled in the Principality of Monaco at No. 3 rue des Lilas and registered in the Répertoire du Commerce et de l’Industrie de Monaco under number 18P09274. “PRINCESSES ETC…” is represented by Patricia Mazzalupi as manager. Our individual identification number for the purpose of subjecting our company to value added tax is:
FR12000139195.

The address of our registered office is: 3 rue des Lilas, 98000 Monaco.
We can be contacted by e-mail at the following address: “contact@princesses-etc.com” or via the contact form accessible via the home page of the site.

The site is registered in the name of Patricia Mazzalupi. It is hosted by OVH, 2 rue Kellermann – 59100 Roubaix – France.

For the purposes of these General Terms and Conditions, it is agreed that any person visiting the Site or wishing to make a purchase via the Site (hereinafter referred to as “the User”) or having validated an order via the Site (hereinafter referred to as “the Purchaser”) shall collectively be referred to as the “Parties”. It is also agreed that the masculine and feminine grammatical genders are equivalent.

We recommend that you print a copy of these General Terms and Conditions for future reference.

1. PURPOSE :

These General Conditions govern the pre-contractual and contractual relations between the Parties and define the rights and obligations of the Parties in connection with the online sale of items offered through the Site. The User’s rights and obligations also apply to the Purchaser.

User and Purchaser, declare to have full legal capacity to contract and not to be under guardianship or curatorship. They also guarantee the veracity and accuracy of the information provided by them.

The fact of ordering on the Site implies full and complete acceptance of these General Conditions without, however, the existence or validity of such acceptance being conditioned by a formal handwritten signature of the Parties.

In accordance with Article 7 of Law No. 1.383 of 02/08/2011 on Digital Economy (Amended), published in the Journal Officiel of the Principality of Monaco of 12 August 2011, the validation of the electronic contract will be carried out after the Purchaser has been able, first, to check the details of his order and its total price in order to correct any errors, and then, to confirm his order to demonstrate his final acceptance.

The General Conditions and the order summary sent to the Purchaser (see art. 4.3 below) form a contractual unit and constitute the entire contractual relationship between the parties.

Should any of the clauses of these General Terms and Conditions be invalid due to a change in legislation, a regulatory change or a Court decision, such event shall in no way affect the validity and compliance of all other clauses of our General Terms and Conditions.

“PRINCESSES ETC…” reserves its right to modify or update these General Conditions at any time and without notice. The current version of these Terms and Conditions is posted on the Site from the date on which a change becomes effective. The using of the Site, after a modification of the General Conditions has occurred, constitutes the acceptance by the Parties of such modification, it being understood that the version of the General Conditions applicable to the purchase of Items through the Site, is the one in force on the day the Purchaser registers his/her order and for which he/she has given his formal acceptance.

2. ITEMS :

Clothing and accessories offered for sale by “PRINCESSES ETC…” (hereinafter referred to as the “Items” and, individually, the “Item”) are those appearing on the Site. These are brand-new, luxury products, manufactured in France in a traditional way and by local craftsmen, with high quality raw materials. They are often unique garments or Items which can be personalized according to the Purchaser’s wishes. Our Items are described and presented on the Site by photographs and texts with the greatest possible precision in their essential characteristics, namely: their size, the number of pieces available, their color, their composition, etc. The photographs accompanying the Items presented on the Site have contractual value.

Confirmation of the information contained in the description sheet of each Item presented on the Site or the modification of certain characteristics of Items presented on the Site, may be requested by contacting the Seller by e-mail at the following address: contact@princesses-etc.com or via the contact form accessible via the home page of the Site.

Our Items comply with the regulations in force in the Principality of Monaco. The Seller shall not be held liable in the event of non-compliance with the legislation of another country where the Items are delivered, and which it is the Purchaser’s responsibility to check.

3. PRICE :

The prices of the Items offered for sale on the Site are indicated in Euros all taxes included. They take into account any discounts and VAT, applicable on the day of the order. They do not take into account any taxes and customs duties applied by countries not belonging to the European Area, nor shipping costs which, unless otherwise specified, will be invoiced in addition and will be indicated to the Purchaser at the time of final validation of his order.

The delivery of the Items is offered free of charge by the Seller on the territory of Metropolitan France, the European Union and Monaco.

Prices applicable to the Items are, – subject to blatant typographical error, – those displayed on the Site on the day of the order and may be modified by the Seller on a daily basis. The Items will be invoiced on the basis of the prices in force at the time of registration of the order and until the final validation of the order.

The Items remain the Seller’s property until full payment of the price has been made. In the event of a non-payment by the Purchaser of all or part of the price, the Seller reserves, until full payment, a right of ownership of the products sold, allowing him to repossess said products by any means.

4. ORDER :

4.1. Use of the Site

The User can navigate freely on the different pages of the Site, such activity not representing any commitment on his part. The languages available for placing an order are French and English.

The User may read and be informed on all the Items offered for sale by “PRINCESSES ETC…” on the Site.

Any order placed on the Site implies the acceptance by the User and the Purchaser of these General Conditions, as well as the prices, descriptions of the products available for sale and delivery terms and conditions, without any restriction or reservation. After having registered all the data required for the placement of his order, and, before the order is confirmed, the Purchaser may check the information provided, the instructions given and, if necessary, modify his order.

The order is confirmed by the Purchaser by an electronic message including the essential elements of the order such as the item purchased, the quantity, and the price including VAT.

4.2 Registration and validation of an order

The User registers his order by accessing the Site directly.
To be accepted by the Seller, the order must indicate all the information requested for its processing. Such information may be modified without any prior notice at the discretion of “PRINCESSES ETC…”.

The User who wishes to register an order, will choose the Items that interest him and express his intention to buy them by clicking on the box “Add to cart”. At any time, he will be able to

• interrupt the procedure for recording his order;
• continue its product selection;
• obtain a summary of the Items he/she has selected, by clicking on “My Cart”; or
• complete his selection of items and place his order by clicking on “My cart”.

To order the Items he has thus selected, after having clicked on “My Cart”, any User must identify himself, either by registering his e-mail address and password if he has already placed an order on the Site, or by completing the electronic form provided on the same Site.

In this latter case, the User must complete the electronic form made available to him on the Site, on which he will indicate the information necessary for his identification and in particular his surname, first name, postal and electronic address and, possibly, password (and any other information that would be considered as useful by the Seller for the processing of the order in the best possible way). The User agrees that entering his email address and/or password is proof of his identity and consent.

Once the User has identified himself, he must validate the delivery address and then an order form will appear on the screen, summarizing : the nature, quantity and price of the Items retained by the User, as well as the total amount of the order, the User’s contact details and the delivery address of the Products.

In accordance with article 7 of Law n. 1.383 of 02/08/2011 on the Digital Economy published in the Journal Officiel of the Principality of Monaco dated 12 August 2011, the User may thus check all the details of his order and its total price amount, and correct any errors on his order form, before confirming his order to express his acceptance.

When all the required information has been provided by the User, and the User has accepted these General Conditions by clicking on the phrase “I accept the General Conditions”, he will definitively validate his order by clicking on the phrase “Validate my order”. The User may then pay by credit card or bank transfer.

4.3. Summary of the order

When the Purchaser has validated his payment, a summary of the order will be sent by email to the email address indicated by the Purchaser. This confirmation shall mention all the elements of the contract between the Parties.

Should such confirmation email not be provided in the proper form by the Purchaser, the order will not be considered as registered. It will therefore be the Purchaser’s responsibility to ensure that the confirmation email is received correctly.

The Seller reserves the right to refuse any order or delivery in the event of a present or past dispute with the Purchaser (for reasons such as: total or partial non-payment of a previous order by the Purchaser, refusal to authorize payment by credit card from banking institutions and/or refusal of insurance, etc.). In such case, the Seller’s liability shall under no circumstances be engaged because of this refusal.

5. PAYMENT :

The amount due by the customer is the amount indicated on the order confirmation sent by e-mail by the Seller to the Purchaser. This amount includes in particular the price of the product(s), shipping costs, taxes and other possible costs. These sums will be payable in full to the Seller as soon as the order is confirmed by credit card (secure online payment).

5.1 Methods of payment

The Purchaser has the possibility to pay for his order in several ways:

By credit card:

Carte Bleue, VISA, Eurocard/Mastercard

If the Purchaser chooses payment by card, it will be directed to a bank’s secure server. He must provide at least the number of his credit card, the date of validity of the card as well as the cryptogram number on the back of the card. This information does not pass through the Site but is processed directly on the server of the payment service provider. This security system used (called “3D SECURE” + SSL PROTOCOL) allows to scramble and encrypt the transmission of bank data and to identify the credit card holder. The information provided by the Purchaser will thus be encrypted during the transaction, guaranteeing its total security.

The confirmation of the Purchaser’s order accompanied by the order form will be sent to the Purchaser at the E-mail address that the Purchaser will have indicated in the order pages of the Site.

By bank transfer:

The order will be recorded and validated at the time of crediting the Seller’s account for the amount of the order. In this case, the Customer will receive an email confirming payment authorization.

5.2 Settlement fail

The Seller is not obliged to deliver the Items ordered by the Purchaser if the latter does not pay him the price under the conditions and in accordance with the above-mentioned terms.

6. DELIVERY :

Items purchased on the Site by the Purchaser are shipped to the delivery address indicated on the Site by the Purchaser at the time of his order.

At the time of shipment, the Seller sends the Purchaser by e-mail the tracking number of his package, as well as the invoice of his order and the date of validation of his order.

6.1 Delivery periods

“PRINCESSES ETC…” will do its utmost to ship validated orders within 48 hours after registration of the order according to the terms specified above. Orders that have been validated and paid for on Friday after 12pm can only be shipped on Monday.

The above-mentioned shipping periods do not apply to deliveries of taylor-made Items or Items customized at the Purchasers’request. For these Items the Seller will provide the Purchaser with specific delivery periods, depending upon the time required for the manufacturing or customization of the Items.

If for some extraordinary reason (interruption of internet services or postal services, server failure, etc.) the shipment cannot take place within the agreed time limits, the Seller shall notify the Purchaser and indicate a new shipping time limit.

Delivery takes place within 24 hours to 10 days depending upon the place of delivery and as from the complete payment of the purchase price.

In order to meet the delivery deadlines, the Purchaser must ensure that he has provided the Seller with accurate and complete information concerning the delivery address (such as, in particular: street number, building number, staircase number, access codes, names and/or intercom numbers, etc.).
Inaccurate information may lead to additional delays in delivery or even reshipment. Should the Purchaser refuse the delivery of his Items, for reasons other than those indicated in sub-clause 6.6 of these General Terms and Conditions, shipping costs will not be refunded.

It is reminded that delivery of Items out of the European Union, may be delayed as long as customs formalities and fees have not been paid by the Purchaser, which the Purchaser hereby accepts. Refusal of payment by the Purchaser of customs fees amounts to the cancellation of the order and its refund. Any transport and customs clearance costs paid to recall the order by the Seller will be deducted from the amount refunded to the Purchaser

In any case, in case of non-receipt of a package within the expected time periods, the Purchaser may contact the Seller by telephone, at n° (+33) 422130001 or by sending an e-mail to the following address: contact@princesses-etc.com.

6.2 Transfer of ownership

The transfer of ownership of the Items offered for sale on the Site will only be carried out after full payment of the price by the Purchaser, regardless of the delivery date of the said items. In any event, delivery shall be deemed to have been made upon delivery of the Goods ordered by the Seller to the carrier.

6.3 Costs

The Seller undertakes to offer free delivery for shipment to metropolitan France, the European Union and the Principality of Monaco: the Item will then be sent by standard or express mail with delivery against signature. These prices are subject to variations. When the Purchaser requests delivery by express carrier, shipping costs will vary depending on the destination and will be added to the price of the Items.

“PRINCESSES ETC…” reserves the right to modify its delivery charges at any time, in particular in the event of a change in the carriers’ costs. Delivery charges are indicated to the customer before he validates an order.

6.4 Customs duties

Any order placed on the Site may be subject to possible taxes and customs duties that may be levied in the countries where the Items are delivered. These customs duties and any taxes related to the delivery of an item are the responsibility of the Purchasers and are their responsibility. The Seller is not required to check and inform Purchasers or Users of any applicable customs duties and taxes. To find out about them, Purchasers should contact the competent authorities of their own country.

6.5 Place of delivery

The delivery of the Items by the carrier will be made to the address indicated by the Purchaser. In the event of the Purchaser’s absence at the place of delivery, duly ascertained by the carrier alone, and depending on the terms of delivery chosen by the Purchaser, the carrier will leave a transit advice note in the Purchaser’s mailbox with either a telephone number of the service to be contacted to arrange a second delivery, or an indication of the carrier’s office where the Purchaser may collect the Item. Should the Purchaser fail to contact the carrier or collect the Item, the costs of the new delivery will be borne by the Purchaser.

“PRINCESSES ETC…” reserves the right to refuse to deliver orders from individuals to collective addresses such as offices, hotels, or healthcare facilities. In the event of delivery to a collective address, the customer acknowledges that the obligation of “PRINCESSES ETC…” for the shipment of the Items shall be deemed to have been fulfilled as soon as the Items are delivered to the collective address indicated in the order form, whether the shipment is received by the final recipient or by a third party.

6.6 Non-compliant deliveries

Despite the care taken in handcrafting our Items and preparing our orders, some Items may be missing or non-compliant with the descriptions. This is why, upon receipt of his order, the Purchaser will have to control the conformity of the Items received and refuse any parcel opened, torn and/or reconditioned by the carrier.

Any anomaly concerning the delivery (missing, defective, non-compliant item or damaged package) must be notified within three (3) days of receipt of the package by the Purchaser to the Seller whose address is: “PRINCESSES ETC…” – 3, rue des Lilas, 98000 Monaco or by e-mail to the following address: contact@princesses-etc.com. Any claim made after this period will be rejected and “PRINCESSES ETC…” will be released from any liability.

If the above-mentioned conditions are met, and regardless of the exercise of the right of withdrawal provided for in Article 8 of the General Conditions, “PRINCESSES ETC…” will then, at its discretion, either refund one or more defective Items or reship the missing Item subject to the validity of the Purchaser’s request and the availability of the Item in question. “PRINCESSES ETC…” reserves the right to request, at its own expense, the Purchaser to return the non-compliant or defective Item to it.

Risks and liabilities related to the return of non-compliant Items are the responsibility of the Purchaser until receipt by the Seller.

The refund, if any, by the Seller will be made within a maximum of fourteen working days from the date of receipt by “PRINCESSES ETC…” of the Item reshipped by the Purchaser.

7. AVAILABILITY:

The availability of an Item is indicated on the full description of each Item appearing on the Site. The wording “out of stock” indicates that the Item is no longer available in a specific size or model because our production is artisanal and our stock is always limited. Despite such restriction, it is always possible for the Seller to manufacture on demand an Item identical to that

“PRINCESSES ETC…” reserves the right to modify or cancel an order if an Item becomes unavailable between the time of confirmation of the order by the Purchaser and the time of shipment.

8. RIGHT OF WITHDRAWAL:

In accordance with Article 10 of Law No. 1.383 of 02/08/2011 on Digital Economy published in the Journal Officiel of the Principality of Monaco of 12 August 2011, the Purchaser has a withdrawal period of 7 clear days to exercise his right of withdrawal and return the Items to “PRINCESSES ETC…” without having to give any reasons or pay any penalties. This period runs from the day of receipt of the Items by the Purchaser. It may be increased to 14 clear days in the case of delivery on the territory of the European Union.

The Purchaser who wishes to exercise his right of withdrawal must notify the Seller of his decision to free himself from his obligations by means of an unambiguous declaration sent by post or e-mail and return any Items that do not satisfy it to the following address: PRINCESSES ETC …, 3, rue des Lilas, 98000 Monaco The Purchaser may, if he so wishes, use the withdrawal form here below (Annex 1). The returned Items must be accompanied by the invoice previously sent to the Purchaser with the Items. The return of the Items will be at the Purchaser’s expenses and the risks associated with the return of the Items are borne by the Purchaser.

When the right of withdrawal is exercised, the Seller undertakes to refund the sums paid as soon as possible and at the latest within thirty days following the date on which this right was exercised. Beyond that, the amounts due are increased by half. The refund will be made using the same payment method used for the order.

The Items must be returned in their original brand-new condition, id est without any trace of use. They must bear the original label (which must not have been torn, damaged, or removed). They must never have been worn or washed, and must be returned, with all their accessories, in their original packaging or into a packaging strong enough for the Items to be protected and stored in their original condition and ready for resale.

The Customer is required to keep a proof of return, which implies that the Items are returned by registered or tracked post or by any other means providing a certain date to such shipment. If the returned Items are lost “PRINCESSES ETC…” will not be considered as liable and will suspend the refund until the complete return of the Items.

The right of retraction does not apply to taylor-made Items as well as to those that are personalized or “customized” according to the Purchaser’s specifications.

9. GUARANTEES

“PRINCESSES ETC…” is liable to the Purchasers for any lack of conformity of the Articles sold via the Site and for hidden defects or essential defects of the Items under the conditions provided for in Articles 1467 and 1483 of the Monegasque Civil Code.

In order to assert its rights, the Purchaser must, in order to retain his rights and any claim relating thereto, inform the Seller in writing of the existence of hidden defects within a maximum period of 2 years from their discovery. By way of exception to the foregoing, in matters relating to movable property, the action resulting from essential defects must be brought by the Purchaser within six months of the discovery of the defect.

In the exercise of the above-mentioned warranties “PRINCESSES ETC…” may, as the case may be and at its discretion, replace, repair or give a credit note to the Purchaser for Items under warranty deemed defective.

Any warranty is excluded in the event of misuse, negligence, deterioration, lack of maintenance or inappropriate use of the Items by the Purchaser, as well as in the event of normal wear and tear of the Items or force majeure.

10. INTELLECTUAL PROPERTY:

All parts of the Site are protected by copyright, trademarks or patents. They are the exclusive property of “PRINCESSES ETC…”.

The User who has a personal website and who wishes to place, for personal use, on his website a simple link referring directly to the home page of the Site, must request authorization from the Seller.

However, any hypertext link referring to the Site and using the framing or in-line linking technique is strictly prohibited. In any case, any link, even tacitly authorized, must be removed at the Seller’s request. Hypertext links may refer to sites other than the Site and the Seller is exempt from any liability in the event that the content of these sites contravenes the laws and regulations in force.

11. RESPONSIBILITY AND FORCE MAJEURE

“PRINCESSES ETC…” undertakes to take the necessary care and diligence to supply Items of excellent quality in accordance with the commitments made in these General Conditions. “PRINCESSES ETC…” is only liable for an obligation of means relating to the services it provides and will not be liable for damages inherent to the use of the Site, including a breakdown of the service, an external intrusion, the presence of computer viruses, or any event qualified as a fortuitous event or force majeure by law and case-law.

11.1 Force majeure

For the purposes of these General Terms and Conditions, any impediment, limitation or disruption of the Service due to fire, explosion, war, embargo, epidemic, earthquake, flood, insufficient bandwidth, failure by the access provider, failure of networks or facilities, fraudulent use of passwords, codes or references provided to the Purchaser, computer hacking, a security breach attributable to the Site host or developers, electric power failure, law, court order, requirement of any government, requisition by authorities, strike, boycott, or other circumstances beyond the Seller’s reasonable control, shall be considered as force majeure for the Customer. In such circumstances, the Seller shall not be made liable of the execution of its obligations within the limit of such impediment, limitation or disruption.

11.2 Other cases

The Site is only accessible according to its availability. The Seller cannot be held liable if, due to maintenance operations of the Site or for other reasons beyond its control, the User cannot access the Site, or if the Site access is interrupted at any time whatsoever, preventing him from carrying out its search or purchase operation.

The products offered comply with the Monegasque legislation in force. The responsibility of “PRINCESSES ETC…” cannot be engaged in the event of non-compliance with the legislation of the country where the Items are delivered. It is the Purchaser’s responsibility to check with the local authorities the possibilities of importing or using the Items he intends to order.

12. PERSONAL DATA

12.1 – Personal information:

The registration on the Site, by the Purchasers, of the personal information concerning them, within the framework of the commercial transactions taking place on the Site is necessary for the treatment and the delivery of the orders as well as for the establishment of the invoices. The recording of information is carried out by the creation of a personal space and the lack of information of this information implies the automatic rejection of orders.

“PRINCESSES ETC …” collects personal information and personal data concerning Users and Purchasers in order to ensure proper management of orders placed on the Site, but also uses this information for statistical and marketing studies and, if Users and Purchasers give their consent, to e-mail them commercial proposals, newsletters and promotional offers. This information and data is also kept confidential for security purposes in order to comply with legal and regulatory requirements.

In accordance with the provisions of Act No. 1.165 of 23 December 1993 on the protection of personal information, as amended, published in the Journal Officiel of the Principality of Monaco on 31 December 1993, and Ministerial Order No. 2010-191 on the simplified declaration of conformity of automated processing of personal information relating to the management of customer and prospect files (7 April 2010), “PRINCESSES ETC ….” undertakes to keep this information strictly confidential and not to communicate it to any of its business partners without the prior, express and unambiguous consent of the Purchasers.

This commitment does not apply to information provided to external service providers, webmasters and Site Administrators for the administration and the maintenance of the Site and which are themselves bound by strict confidentiality obligations to their customers.

Users and Purchasers have the right to access, rectify and delete data concerning them, which they can exercise at any time by writing, by e-mail, to the address: contact@princesses-etc.com or by post to the address: “PRINCESSES ETC…”, 3 rue des Lilas, 98000 Monaco.

The Site is subject to a declaration to the Commission de Contrôle des Informations Nominatives (CCIN Declaration).

12.2 – Personal space:

The creation of a “Personal Space” allows the User and the Purchaser to track any of their orders on the Site. When creating the “Personal Space”, the User and the Purchaser must choose a password that guarantees the confidentiality of the information contained in such Personal Space. User and Purchaser therefore agree not to communicate such password to a third party. Failing this, “PRINCESSES ETC…” cannot be held responsible for unauthorised access to the Personal Space of a User or a Purchaser.

The pages relating to personal spaces are freely printable by the holders of these spaces, but do not constitute an admissible means of proof: they are only informative in nature and are intended to ensure efficient order management. “PRINCESSES ETC…” undertakes to securely store all contractual elements as required by the laws and regulations in force.

“PRINCESSES ETC…” reserves the right to delete the Personal Space of any User or Purchaser who contravenes these General Conditions, in particular if he/she provides inaccurate, incomplete, misleading or fraudulent information, as well as when the personal space has remained inactive for at least one year. Such deletion shall not constitute a misconduct or negligence of “PRINCESSES ETC…” or justify any compensation.

13. COOKIES AND IP ADDRESSES

13.1 – Cookies:

In order to allow all Users an optimal navigation on the Site as well as a better functioning of the various interfaces and applications, “PRINCESSES ETC…” may automatically install a “cookie” on the User’s or Purchaser’s computer.

A “cookie” is a block of data that does not identify the User or the Purchaser but allows to record information related to their navigation on the Site in order to carry out analyses of the Site’s traffic, all to improve the browsing experience. These cookies are intended to be stored on the User’s or Purchaser’s computer for a variable period of time of up to 13 months, and may be read and used by “PRINCESSES ETC…” during a subsequent visit by the User or Purchaser to the Site. The configuration of the browser software allows the User or Purchaser to be informed of the presence of a cookie and to refuse it.

13.2 – IP addresses :

The IP address is an encrypted code that allows a computer to be uniquely identified on the Internet network. “PRINCESSES ETC…” reserves the right to collect the public IP address of all visitors to the Site. The collection of this IP address will be carried out anonymously and the IP addresses thus collected will be kept for the duration required by law.

“PRINCESSES ETC…” shall communicate all personal data relating to a User or a Purchaser to the Police authorities upon judicial requisition or to any person upon judicial decision. The IP address may be reconciled with the actual identity of the User or Purchaser if this information is communicated to the authorities by an Internet access provider.

14. APPLICABLE LAW AND JURISDICTION:

These General Terms and Conditions of sale are subject to Monegasque law and the Vienna Convention on Contracts for the International Sale of Goods.

The language of this contract is the French language and should there be several versions of this Site and of the present General Terms and Conditions, the French version of any part of the Site shall prevail over any other language or version.

In the event of a dispute, the Parties shall attempt to settle their dispute amicably and in good faith. If this proves impossible, any dispute relating to the existence of the Site and any part of it, the interpretation, execution or termination of a sale, the interpretation, execution or termination of this agreement shall be submitted exclusively to the courts of the Principality of Monaco.

APPENDIX 1

(If you wish to withdraw from the contract, please complete and return this form by registered letter with acknowledgement of receipt to the address indicated in Article 1 of the General Conditions or by e-mail to the following address: contact@princesses-etc.com. )