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Processing of personal data and privacy policy

PRINCESSES ETC… is a sole proprietorship registered with the Répertoire du Commerce et de l’Industrie de Monaco under number 18P09274 and whose registered office is located at 3 rue des Lilas, 98000 Monaco (collectively referred to as “We”, “Our”, “Our”).

Due to our registered office and our activity on Monegasque territory, we are subject to the laws in force in the Principality of Monaco and in particular to the provisions of Act No. 1.165 of 23 December 1993 on the protection of personal information, as amended, published in the Official Gazette of the Principality of Monaco of 31 December 1993, and Ministerial Order No. 2010-191 on the simplified declaration of compliance of automated processing of personal information relating to the management of customer and prospect files (7 April 2010). We are also subject to the provisions of the European Regulation on the Protection of Personal Data (RGPD) which came into force on 25 May 2018 because our company is likely to collect and process personal data from natural persons residing in the European Union.

For the purposes of our e-commerce activity, we collect the personal information and personal data that you provide on the “http://www.princesses-etc.com” Site, the “http://www.princesses-etc.fr” Site and the “http://www.princesses-etc.mc” Site (hereinafter referred to as the “Site” and, collectively, the “Sites”) in order to ensure proper management of orders placed on the Site, but also for statistical studies and commercial prospecting activities,

Our Site is hosted by the company “OVH”, whose registered office is 2 rue Kellermann – 59100 Roubaix – France. Software updates and technical services are provided by “PW CONSULTING” whose registered office is 235 allée Hector Pintus – 06610 La Gaude – France, whose SIRET number is 522 328 947 00026, the content of the Site and the commercial policy being the responsibility of “PRINCESSES ETC…”.

The Privacy Policy (the “Privacy Policy”) set out in this document describes how we use the personal data about you that we collect on the Site, and by various other means (including social networks or cookies, etc.).

We are responsible for the collection of your personal data that you store on our Site.

Our Site is subject to a declaration to the Commission de Contrôle des Informations Nominatives (CCIN) of the Principality of Monaco.

1. Personal data that we are likely to collect

For the purposes described in this Privacy Policy, we may collect different types of personal data about you, including

  • your contact details (name, date of birth, nationality, e-mail and postal address, telephone number and other personal information) that you provide us by creating a Personal Space on the Site, subscribing to our newsletter and completing forms on the Site;
  • information about the transactions you have made;
  • personal information that may be contained in messages you send to us, for example to report a problem or submit questions to us, or to make comments about the Site or its content;
  • information from surveys that we may propose, from time to time, on the Site to conduct studies, if you choose to respond to or participate in them;
  • payment information; and
  • personal data collected from third parties, such as personal data that you agree to share with us, publicly accessible on social networks (Facebook, Instagram, etc.) and/or that we may collect on other publicly accessible files.

The voluntary transmission to our company of personal data about you (including your personal details, your e-mail and postal address, your credit card and bank account numbers and your telephone number) is necessary in order to process your order on the Site, or to enable us to fulfill our legal or regulatory obligations.

In such a case, the refusal to transmit to us, the personal data necessary to pursue the above-mentioned purposes will not allow us to process your order on the Site or to fulfill our legal obligations. Such a refusal may therefore constitute a legitimate and reasonable reason on our part not to process your order.

However, if you choose to provide us with personal data other than that necessary to fulfill our legal obligations or to supply our Items, your decision will not affect the use of the Site, or the purchase of any Items on the Site.

You will be informed by means of a specific symbol (*) appearing on the Site each time a requested information is necessary for the purchase of the Items offered on the Site or if this information is only optional.

2. Capacity

Protecting the safety and privacy of children is extremely important to us. We do not deliberately collect or use personal data about Site Users under the age of sixteen (16) or under the age limit set by the law of their country of residence. When you register on the Site, you confirm that you are of legal age in your country of residence.

3. Use of your personal information

The processing of your personal data will always be “legal” and justified, in most cases, in the following way:

  • when it is necessary to perform a contract to which you are a party or to give you access to certain uses of our Site;
  • when it is necessary to enable us to comply with our legal obligations;
  • when it meets the legitimate interests that we pursue in the course of our business which may also be commercial interests or the exercise and protection of our rights in court; or
  • when it is based on your express prior consent.

4. Disclosure of your personal information

We undertake that the personal data concerning us that we have collected through the Site will remain strictly confidential and will not be communicated to any of our business partners without your prior, explicit and unambiguous consent.

Notwithstanding the foregoing, we may disclose your personal data to certain service providers who perform technical maintenance of the Site, work with us to provide the services we offer, process transactions, analyze data, provide support services or perform other tasks incidental to our business.

We may also share your personal data with third parties in connection with the actual or potential sale or restructuring of our company or assets, or those of our related companies, in which case the personal data we hold about our users may represent one of the transferred assets. We will also respond to requests for your personal information when required by law, or when we are convinced that disclosing the data is necessary to protect our rights and/or take legal action, comply with a court decision, or respond to a request as part of a regulatory or legal process affecting us.

5. Security

We attach great importance to the personal information entrusted to us by users of the Site. We have security procedures in place to protect your personal data against accidental destruction or loss, alteration, disclosure or unauthorized access.

In order to guarantee the best possible protection for personal data about you that may be beyond our control, we invite you to protect your device with up-to-date anti-virus systems. For the same reasons, your Internet service provider should take the necessary measures to ensure the security of data transmission over the network (by means of firewalls, spam filters, etc.).

Even if we take all reasonable measures to protect your personal data, we cannot guarantee – because of the “public” communication system that the Internet is – that the personal data you transmit to us will be 100% secure, nor can we exclude unauthorized disclosure of such data. This means that you understand and accept the risks of Internet use and possible breaches of security of your personal information and that you cannot hold “PRINCESSES ETC…” liable for any dissemination of data that is not due to negligence on our part.

6. Storage of your personal data

We keep your personal data for as long as is strictly necessary for the purposes for which it was collected. We generally retain this data for a period of three years after the end of our relationship or after our last contact, unless otherwise provided by law, but in certain circumstances we may retain this data for longer, for example to comply with legal, tax and accounting requirements or to allow us to retain evidence in the event of disputes or complaints.

Regarding the storage of data collected by the Google Analytics audience measurement tool, you are invited to consult Google Inc.’s privacy policy, which can be found at the following address: https://www.google.fr/intl/fr-CA/policies/privacy/

7. Your rights

With regard to the processing of your personal data, you have the following rights,

  • Right to withdraw your consent to the use of your personal data at any time. For example, if you no longer wish to receive emails from us, you can change your account settings on the Site, or you can contact us directly by mail to have us stop sending you messages.
  • Right of access, rectification and deletion. You have the right to obtain a copy of the personal data about you that we may hold, to request that any errors concerning you be corrected and that your personal data be deleted. You can view and update most of this data yourself online, or by contacting us directly.
  • Right to data portability. Under certain conditions, you have the right to receive all personal data that you have transmitted to us in a structured, commonly used and machine-readable form, and also to ask us to transmit them to a third party, where this is technically feasible.
  • Right to limitation of processing. You have the right to limit the processing of your personal data when:
  • you dispute the accuracy of the personal data, as long as we have not taken sufficient measures to correct them or verify their accuracy;
  • the processing is unlawful but you do not want us to delete the data
  • we no longer need your personal data, but you need it in order to establish, exercise or defend a right in court; or
  • you have objected to the processing of your data on grounds of legitimate interest (see below) during the procedures to check whether the legitimate and imperative reasons we are pursuing justify the continuation of the processing.

If personal data are subject to these limitations, we will only process them with your consent or to establish, exercise or defend a legal claim.

  • Right to object to the processing on grounds of legitimate interest. When we invoke a legitimate interest in processing personal data, you have the right to object to such processing. If you object, we must stop this processing, unless we can demonstrate that the legitimate and imperative reasons for the processing prevail over your interests, rights and freedoms or that we need to process the data to establish, exercise or defend a right in court. If we invoke a legitimate interest to justify the processing of your data, we will examine each case individually.
  • Right to oppose the processing for commercial strategy purposes. When we process personal data for direct marketing purposes, you have the right to object at any time to such processing.

You have the right to access, rectify and delete data concerning you, and you can exercise these rights at any time by writing, by e-mail, to the following address: contact@princesses-etc.com or by post to the following address: “PRINCESSES ETC…”, 3 rue des Lilas, 98000 Monaco.

We draw your attention to the fact that we may ask you for proof of identity, and we reserve the right to charge a fee if the law allows us to do so, for example if your request is clearly unfounded or excessive. We will endeavour to respond to your request within a reasonable time and in any event within the time limits provided by law.

You have the right to lodge a complaint with a supervisory authority if you consider that the processing of your personal data constitutes a violation of applicable law. The supervisory authority in the Principality of Monaco is the Commission de Contrôle des Informations Nominatives, 12, Avenue de Fontvieille, 98000 – Monaco – Email: ccin@ccin.mc.

8. Changes to our Privacy Policy

We reserve the right to change our Privacy Policy from time to time, in whole or in part, for example, to comply with new legal or technical requirements.

These changes will come into effect as of the publication of this new policy. Your use of the Site following the effective date of these changes will constitute recognition and acceptance of the new privacy policy. By accessing or using our Site, you acknowledge that you have read and accept these rules concerning the use of personal data. If you disagree with theseMarch, please do not access our Site.

This Privacy Policy came into effect on March15, 2019.